Contact & FAQ

Contact us for a confidential case review

Email us directly or submit the detailed form below. We usually reply within 12 hours.

Direct Contact

Base City: Shanghai, China

For many cases, standard visa routes plus treatment support documents are workable. We guide document preparation step-by-step.

Coverage depends on your policy. We can provide treatment documents for your insurer review, but reimbursement decisions are made by your provider.

Your concierge handles bilingual coordination for registration, doctor communication, and treatment logistics.